Seven battle-tested review templates for every kind of guest. Replace the bracketed fields, hit send, and get back to the parts of hosting you actually enjoy.
Reviewing rules of thumb
Left the place spotless, followed house rules, communicated well.
[GUEST NAME] was a fantastic guest. They communicated clearly from booking through checkout, followed all house rules, and left the space in immaculate condition. I'd host [GUEST NAME] again in a heartbeat and recommend them to any host without reservation. Thanks for being a wonderful guest!
Barely heard from them — in a good way.
[GUEST NAME] was a considerate, low-maintenance guest. Communication was polite and prompt, the property was left tidy, and there were zero issues during the stay. Highly recommend to fellow hosts.
A family stay with small children that went smoothly.
[GUEST NAME] and their family were wonderful guests. The kids were well-behaved, the home was left clean, and communication throughout the stay was easy. A pleasure to host — welcome back anytime!
Overall good, one minor issue you want on the record.
[GUEST NAME] was a friendly, communicative guest and left the space in good shape overall. One small note for future hosts: [SPECIFIC ISSUE — e.g., quiet hours were stretched on one evening / an unauthorized extra guest stopped by briefly]. Nothing major, and I'd host again.
Nothing broken, but the place needed extra cleaning.
[GUEST NAME] communicated fine, but the property required significantly more cleaning than normal on checkout ([SPECIFIC — dishes left, trash not taken out, stains on bedding]). No damage, and the stay was otherwise uneventful. Future hosts should confirm cleaning expectations up front.
Rule-breaking, poor communication, or damage — but not extreme.
Hosting [GUEST NAME] came with challenges: [SPECIFIC — house rules ignored, late/no communication, unauthorized guests, smoking indoors]. I would not personally host [GUEST NAME] again and encourage other hosts to review their profile carefully before accepting.
A guest left an unfair or misleading review — respond professionally.
Thank you for the feedback. To add context for future guests: [FACTUAL CLARIFICATION — e.g., the AC was serviced the same day and the guest was offered a partial refund, which they accepted]. We take every stay seriously and continually improve based on guest input. Wishing you the best in your travels.
The single biggest driver of five-star reviews is guests feeling looked after in the first hour. A Shoreline Perks coupon book is a local welcome gift they open the minute they walk in — restaurants, coffee, activities, all curated for your area. Hosts on Shoreline Perks report noticeably higher review scores and more mentions of "great local tips."
What should an Airbnb host write in a guest review?
Cover three things: communication, adherence to house rules, and the condition the property was left in. Two to four sentences is plenty.
How long do I have to review an Airbnb guest?
Fourteen days from checkout. After that the review window closes permanently.
Should I leave a bad review for a difficult guest?
Yes. Honest reviews protect the next host. Keep it factual, cite specific behaviors, and state plainly whether you'd host them again.