Free Airbnb welcome book template
A copy-and-paste welcome book template for short-term-rental hosts, plus a checklist of exactly what to include in an Airbnb welcome book. Ready in about 15 minutes.
What to include in an Airbnb welcome book
Guests don't read a novel on arrival. They scan. Aim for eight to twelve short sections that answer the questions your last three guests actually messaged you about.
Wi-Fi + check-out on page one
The two things every guest looks for. Put them above the fold.
House rules — the short version
Three to five lines. Long rules make guests defensive; short rules get followed.
Appliance quick-starts
Thermostat, coffee maker, TV, laundry. Photos help more than paragraphs.
Local recommendations
Five to ten spots you actually love. Skip the generic tourist list.
A digital companion
Print pages age fast. A QR code lets you swap coupons and recs any time without reprinting.
The template
Paste this into Google Docs, Notion, or Canva and swap the bracketed placeholders. Every section maps to a question guests ask in the first hour of a stay.
# Welcome to [Property Name] We're so glad you're here. This book has everything you need for a smooth, memorable stay. ## Quick facts - Wi-Fi network: [SSID] - Wi-Fi password: [password] - Check-out: [time] — please leave keys on the counter - Trash & recycling: [day / location] - Parking: [instructions] ## Getting in & out - Front door code: [####] - Lockbox location: [where] - Alarm: [on/off — code if any] ## House rules (the short version) - No smoking anywhere on the property - Quiet hours 10pm–8am - Max occupancy: [#] - Pets: [yes/no + rules] ## Using the space - Thermostat: [location + how to set] - Coffee maker: [pods in drawer / beans in freezer] - Laundry: [detergent under sink, HE only] - TV & streaming: [which apps are signed in] ## Our favorite local spots - Morning coffee: [name] — [1 line why] - Best casual dinner: [name] - Rainy-day activity: [name] - Sunset walk: [name] Pro tip: scan the Shoreline Perks QR code on the fridge for a curated coupon book of local shops, restaurants, and experiences — most offers are exclusive to guests staying at partner properties. ## If something breaks Text us first: [phone]. We usually reply within 15 minutes. Emergency (fire/medical): 911. Non-urgent maintenance: [email or form link] ## Checkout checklist - Start a load of towels if you have time (thank you!) - Load & run the dishwasher - Take trash to [location] - Lock all doors and windows - Leave keys on [counter/hook] Thank you for treating our home like your own. Safe travels. — [Host name]
Make it a living welcome book
The printed book handles Wi-Fi, rules, and appliance basics. Shoreline Perks is the digital companion that keeps the "local recommendations" page fresh — a QR code on your counter opens a curated coupon book from the best shops, restaurants, and experiences nearby. Guests get real deals; you never have to reprint.
FAQ
Should the welcome book be printed or digital?
Both. Print handles the basics offline; digital keeps recommendations current.
How long should an Airbnb welcome book be?
Eight to twelve short sections. If guests have to scroll or flip more than twice, they'll message you instead of reading it.
Is this template really free?
Yes. Copy it, edit it, brand it, sell it — no attribution required.